Step 2: Inspection and Water Damage Assessment
Our Water Damage Restoration Process
We respond quickly to provide a detailed water damage assessment.
Our team will answer the phone 24/7, because we understand that water damage does not wait for business hours. We will respond to your water damage emergency andy time of the day or night. Our response begins with a detailed inspection of your home or business, to find the damage and identify what is causing it. Once we are able to find the source, we then must be able to determine the scope and severity of the damage. Then our trained professionals will develop a plan on how they will proceed with the water damage cleanup process.
Identify and Stop the Water Source
We will check for the source of moisture in your home or business. The source must be stopped before any restoration or drying of the building can be successful.
- Stop the Source
- Check for Contaminated Water
Identify the Type of Water
We will identify the category and classification of water damage to ensure our professionals restore your property based on industry guidelines. The level of contamination of the water will affect the specific restoration processes we use.
- Category 1: "Clean Water"
- Category 2: "Gray Water"
- Category 3: "Black Water"
Survey the Extent of the Water Damage and Inspect the Premises
We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration. In addition, we will inspect for safety concerns that may be evident. If there are any safety issues like lead or asbestos, please bring them to our attention.
- Survey Damage
- Complete Safety Inspection
Move or Block Furniture
We move furniture and property contents and block items to help prevent rust or furniture stains on wet carpet.
- Block Furniture